Our Begining
About Feedback Master
It all started with a simple truth – most businesses don’t really know what their customers feel until it’s too late. Missed signals, delayed feedback, and unvoiced frustrations quietly damage customer loyalty and brand reputation.
Our journey began with a passion for helping businesses understand their customers better, act faster, and grow smarter.
Your customers are talking, are your listening?
Our Mission
To empower businesses to deliver exceptional customer experiences through real-time feedback, intelligent insights, and data-driven decisions.
Our Vision
A world where every business listens deeply, acts decisively, and grows continuously through customer understanding.
What We Do
The Problem We Solve
Customer expectations are higher than ever, and one bad experience can reach thousands in seconds. Yet, traditional surveys and slow feedback systems leave businesses blind to what customers actually feel.
- 91% of unhappy customers don’t complain - they simply leave.
- Slow, outdated feedback methods cause 60% loss in actionable insights.
- Businesses without real-time analytics risk up to 20% annual revenue loss.
Meet Feedback Master, your all-in-one customer experience feedback platform designed to listen, learn and act in real time.
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testimonials
What Our Clients Say?
"We now make data-backed decisions that have improved our customer satisfaction by over 35% in just three months."
"The insights from Feedback Master helped us reduce customer complaints and improve service delivery by 40%."
"Our team morale and retention have improved significantly since we started using their surveys."
"We can create surveys, get instant feedback, and visualize results in minutes — no tech skills needed."
"We increased our positive review ratings from 4.1 to 4.8 stars in just 2 months."
"They make it so easy to share results with management and take immediate action where needed."
"They supported us through every step — from setup to analysis — and their insights were spot-on."