About Us

Insights that drive success.

We offer the best customer and employee experience survey services in Africa.

“At Master Cloud Africa, we believe that understanding your customers and employees is key to driving success. Partner with us to gain the insights that will propel your business forward.”

Brian O. Achaye

Director

Our Mission

To deliver high-quality, actionable insights through innovative survey methodologies and cutting-edge technology, enabling our clients to enhance their customer and employee experiences.

Our Vision

To be the premier provider of customer and employee feedback solutions in Africa, fostering a culture of continuous improvement and excellence.

Our Core
Values

Integrity

We uphold the highest standards of integrity in all our actions.

Client Focus

We prioritize our clients’ needs and strive to exceed their expectations.

Innovation

We embrace new ideas and technology to deliver superior solutions.

More About Us

Why Choose Us

Methodology

Our survey methodology is grounded in robust research and best practices, ensuring accurate and reliable data. We use a combination of online, face-to-face, and telephonic surveys to reach a diverse audience. Our team of experts designs tailored questionnaires that address specific client needs, guaranteeing relevant and meaningful feedback.

Technology

Master Cloud Africa leverages state-of-the-art technology to enhance data collection, analysis, and reporting. Our platform offers real-time analytics, customizable dashboards, and interactive reporting tools that provide clients with immediate access to critical insights.

Team

Our team comprises experienced professionals with expertise in market research, data analysis, and customer and employee experience management. We are dedicated to helping businesses thrive by providing the insights they need to make informed decisions.

Clientele

We serve a diverse range of clients, including small and medium-sized enterprises (SMEs), large corporations, non-profit organizations, and government agencies. Our client-centric approach ensures that each project is tailored to meet the unique needs of our clients.

Master Cloud Africa leverages state-of-the-art technology to enhance data collection, analysis, and reporting.